Skip to content

Product reviews software

Turn customer feedback into useful social proof. Cartnio brings review invitations, moderation, ratings and storefront display into one clean ecommerce workspace, with a broader review intelligence and discovery strategy.

Collect · Manage · Publish

Product reviews

01

Customer feedback

02

Review moderation

03

Storefront content

The Cartnio approach
01Review strategy

Product review collection and moderation

Start with authentic customer opinions. The Cartnio merchant workspace supports single-use review invitations, product-labelled written submissions, star ratings, and a moderation queue for publication.

  • Request links that expire after one use
  • A merchant-controlled review inbox
  • Published reviews shown in a hosted widget
See plans

From request to response

Review requests

01

Customer invitation

02

Review submission

03

Merchant approval

The Cartnio approach
02Review strategy

Product reviews that are useful in search

Review content can strengthen the information available to shoppers and search engines. Product/Review/AggregateRating markup requires accurate product IDs and genuine visible feedback; Google determines whether stars appear.

  • Product-specific reviews rather than generic business testimonials
  • Product schema and organic rich-result eligibility
  • Separate review feeds for Google Shopping Product Ratings
See plans

Product · Review · AggregateRating

Structured data

01

Product identity

02

Genuine review data

03

Google eligibility

The Cartnio approach
03Review strategy

Visual reviews, Q&A and customer intelligence

A mature reviews programme also captures customer photos, videos, detailed product attributes, questions, qualitative sentiment and useful product insights. These require distinct upload, consent, data and analysis tools beyond written-review collection.

  • Permissioned photo and video UGC
  • Product Q&A and structured attributes
  • Feedback themes and sentiment analysis
See plans

Feedback into decisions

Review intelligence

01

Review themes

02

Product sentiment

03

Performance insight

The Cartnio approach

The details matter

A complete product reviews software strategy

  • Ratings and written reviews

    Star ratings and authentic written feedback matched to relevant products.

  • Review request management

    Generate and track invitations without overstating verified-purchase status.

  • Moderation and publishing

    Only approved submissions enter the public review display.

  • Product review SEO

    Correct structured data can establish eligibility for Google organic review-rich results.

  • Google Shopping

    Merchant Center Product Ratings and product identifiers provide another route to search visibility.

  • Visual customer feedback

    Customers can add photos and videos to their reviews, and you choose which appear on your storefront.

Built for real ecommerce teams

Reviews should feel this simple.

Beautiful storefront experiences, authentic customer feedback and a plan that grows alongside your store.

Find your plan

Good to know

Frequently asked questions

Is Cartnio product reviews software?

Yes. Merchants can create an account, collect written customer reviews via single-use invitation links, moderate them and display approved reviews using a hosted embed.

Does Cartnio work on Shopify and WooCommerce?

WooCommerce has a native Cartnio plugin for order sync, automatic review requests, verified-buyer badges and product-page widgets. On Shopify and other sites you can embed the hosted widgets; a native Shopify app is planned.

Can reviews generate Google stars?

Correct product-specific Review and AggregateRating structured data may make an eligible product page appear with Google review-rich results; stars are never guaranteed.

Are photo reviews and AI insights available in my dashboard?

Yes. Customers can attach up to six photos or videos to a review, you can hide any file from your storefront, and the Insights page summarises themes and sentiment from your reviews.

Make genuine feedback work harder

Create your free workspace, collect genuine feedback, and turn approved reviews into storefront trust.

Looking for rewards or customer retention instead? Explore the separate Cartnio Loyalty product.