CARTNIO LOYALTY / REFERRALS
Your happiest customers can be your strongest advocates. Give them a clear, rewarding way to introduce friends, with genuine attribution and incentives designed around profitable new relationships.
Invite friends · Reward loyalty
KEEP THEM COMING BACK
Live for WooCommerce
Cartnio Loyalty is live for WooCommerce stores. Points, rewards, VIP tiers and referrals run through the free Cartnio plugin, and work alongside Cartnio Reviews when you use both.
How loyalty works
Build lasting relationships around meaningful value, not endless discounting.
An order connects the customer and their purchase.
A loyalty programme recognises eligible activity.
A relevant reward makes the next visit meaningful.
REFER A FRIEND
Give existing customers an understandable referral offer and a convenient way to invite friends. Clear programme terms improve trust and reduce friction for everyone.
Invite friends · Reward loyalty
KEEP THEM COMING BACK
QUALIFIED CONVERSIONS
A successful referral programme should only issue rewards for validated, qualifying new-customer orders. Control self-referrals, duplicate identities, cancellations and returns before payouts.
Earn points · Redeem rewards
KEEP THEM COMING BACK
REFERRAL INTELLIGENCE
Separate genuine incremental referral revenue from repeat purchases or customers who would have purchased anyway. Monitor invite-to-order conversion, average reward cost and new customer quality.
Points · Rewards · VIP · Referrals
KEEP THEM COMING BACK
Build with intention
The best programmes are clear for customers, measurable for merchants and sustainable for margins.
Transparent value for referrers and referred friends.
Track qualifying new customers without duplicate credit.
Build word of mouth around genuine positive experiences.
Guard against self-referral and abuse.
Validate qualifying orders before issuing benefits.
Evaluate retention and reward economics after acquisition.
Good to know
It helps merchants manage referral links, attribution, referred-customer qualification, incentives and the performance of member advocacy programmes.
Not yet. Cartnio Reviews is available, while automated referrals and reward settlement belong to the separate Loyalty product under development.
It provides a reward to the existing member and the referred friend when the qualifying referral conditions are met.
Validate customer identities and first-purchase conditions, set abuse controls, handle refunds and cancellations, and keep a verifiable event log.
Referral software specialises in new-customer introductions and attribution. Loyalty software focuses more broadly on repeat purchases, member rewards and retention.
Cartnio is bringing customer reviews and loyalty into one connected product family.